>Training & Safety




†††††††††††††††††††††††††††††† MAHARASHTRA† STATE† ELECTRICITY† BOARD

††††††††††††††††††††††††††††††††††† Commercial Section, PRAKASHGAD-5th floor,

††††††††††††††††††††††††††††††††† †† Station Road, Bandra (East), Mumbai 400 051.

†††††††††††††††††††††††††††††††††††† Phone: (P)26474753; (O)26474211; Fax:26472937


Ref.No.P-COM/ACCTTS/ 15695††††††††††††† Date: 31st MAY 2004

††††††††††††††††††††††† DEPARTMENTAL (COMMERCIAL) CIRCULAR NO. 708

††††††††††† Sub:-††† Processing of applications of consumers submitted to

††††††††††††††††††††††† Recovery Committees and procedure thereof.

††††††††††† Ref:-†††† i.††††††††† Circular no. 669 dated 6th September 2002.

ii.                   Board Resolution No. 40 dated 14.5.2004/

iii.                  Circular No. 707 dated 31.5.2004.

iv.                 Board Resolution No. 41 dated 14.5.2004.

††††††††††††††††††††††† =============================================

††††††††††† As per Circular No. 669 dated 6th September 2002, recovery committees are already functioning at various levels. Up till now, the consumers applications were being processed for grant of instalments / waivers / deferment etc. without recovering any amount from their arrears.

††††††††††† Vide Resolution No. 41 dated 14.5.2004, the Board has now set down the following guidelines for consideration of consumers request by recovery committee.

1.                  The consumer should necessarily submit his request application to Circle Office (copy of the same can be marked to H.O.)

2.                  Alongwith application, the consumer will be required to make a payment of 2% of total arrears outstanding in his name as per Board's record. This 2% payment shall be made if the consumer is moving application on the first occasion.

3.                  On the second occasion and onwards, the consumer will be required to pay an amount of 5% of the total arrears, as per Board's record. This 5% amount will be required to be paid on each subsequent occasion when an application is made by the consumer.

4.                  HO will not process the case till such time the proposal is forwarded by Circle Office with full details and its recommendations. The Circle Office should send the details of payment made and also a xerox copy of money receipt alongwith proposal to HO.

5.                  In the cases where there are no arrears but application is required to be dealt by HO Recovery Committee (such as reduction / enhancement of Contract Demand / connected load, etc.) the Circle office should forward the proposal without insisting for payment (only if no amount is outstanding).†

6.                  On receipt of proposal from the Circle Office with the above methodology duly completed, the cases will be processed by the Commercial Section and will be put up to Recovery Committee for consideration.

It is further directed that similar guidelines shall be followed by recovery committees at field level constituted vide circular No. 669 dated 6th September 2002 (with subsequent modifications thereof).

The new procedure comes into effect from the date of Board's Resolution i.e. 14.5.2004.

††††††††††† The amount so recovered will be first adjusted against principal arrears and balance, if any, in interest.

The revised format for HO recovery committee is enclosed at Annexure-A.

Encl: Annexure-A.

††††††††††††††††††††††††††††††††††††††††††††††† ††††††††††† CHIEF ENGINEER (COMMERCIAL)


The Chief Engineers of all O & M Zones,

The Superintending Engineers of all O & M Circles,

The Executive Engineers of all O & M Divisions,

The Assistant Engineers of all O & M Sub-Divisions,

Copy s. w. r. to:

The Chairman, MSEB, Mumbai,

The A. M.; MSEB, Mumbai,

The T. M. (T & D), MSEB, Mumbai,

The T. M. (GEN), MSEB, Mumbai,

The Secretary, MSEB, Mumbai,

Copy submitted to:

The Technical Director (E.H.V.P.-TRC) /{Distn-Com-IR} / (Generation O & M / (Generation Projects) / (Stores) / (Corporate Planning)

The Director (V & S), MSEB, Mumbai,

Copy f.w.c.to:

The Chief Engineer (Distribution) / (Trans. Planning) / (IR) / (Generation P & P) / (Corporate Planning) / (Hydro) / (Generation - Works) / (TRC), MSEB, Mumbai,

The Chief Engineer (TRD), Nasik,

The DOF /DOA / DOIA / DOP / Director (IT), MSEB, Mumbai,

The R. A. O.; Government Audit, (Prakashgad / Dharavi / New Kamani Chambers) Mumbai,

Copy to:

The CAO (IF) / (SB) / (BA), MSEB, Mumbai,

The Technical Assistant to Chairman, MSEB, Mumbai,

The Joint Secretary (Technical) , MSEB, Mumbai,

The Law Officer, MSEB, Mumbai,

The Jt. Director (Inspection), MSEB, Mumbai,

The Jt. Director, Computer Centre , MSEB, Mumbai / Pune/ Nagpur/ Aurangabad/ Akola/


The System Analyst , Computer Centre , MSEB, Bhandara/ Buldhana/ Dhule/ Jalgaon/

†Latur/ Nanded/Satara/Solapur/Pen

The C. I. & P. R. O.; MSEB, Mumbai,

The E.O. (HRD), MSEB, Mumbai,

The Dy. Director (V, S & E), MSEB, Pune / Nagpur / Mumbai.

The Programmer, Computer Centre , MSEB,† Ahmadnagar/ Amravati/ Chandrapur/ Palghar/

†Ratnagiri/ Sangli/Yavatmal

All Flying Squads, MSEB


1.                    Name of consumer, consumer No.

& place (copy of last bill issued

should be enclosed)††††††††††††††††††††††††††††††††††††††††††† :††††††††††††††

2. ††††††††††† Category of consumer†††††††† , Type of††††††††††††††† :

†††† †††††††††† †Industry & product manufactured. :

3. ††††††††††† Billing Circle††††††††††††††††††††††††††††††††††††††††††††††††††††††††† :††††††††††††††

4. ††††††††††† Date of connection††††††††††††††††††††††††††††††††††††††††††††† :††††††††††††††

5. ††††††††††† Connected load††††††††††††††††††††††††††††††††††† :††††††††††††††

6. ††††††††††† Contract demand††††††††††††††††††††††††††††††††† :††††††††††††††

7.† †††††††††† Initial agreement period††††††††††††††††††††† :††††††††††††††

8. ††††††††††† S.D. (whether sufficient)†††††††††††††††††††† :†††††††††††††† (sufficient/needs to be enhanced)

9. ††††††††††† Average monthly bill (before TD)†††† :††††††††††††††

††† ††††††††††† (average of past 12 months)

10. ††††††††† Details of installments / relief†††††††††††††††††††††††††††† :††††††††††††††††††††††††††††††

†† †††††††††††† granted during this year.††††††††††††††††††† : a. Package dt. _____ for arrears of

††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††† ††††† Rs. ____________________

††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††† ††††††††††††††† †††† installments granted _________,

†††† installments paid ____________

†b. Package dt. _____ for arrears of

††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††† ††††† Rs. ____________________

††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††† ††††††††††††††† †††† installments granted _________,

†††† installments paid ____________

11.†††††††††† Date of TD††††††††††††††††††††††††††††††††††††††††††††††††††††††††††† :††††††††††††††

12.†††††††††† Arrears as on TD†††††††††††††††††††††††††††††††† :††††††††††††††

a.        Principle + DPC + interest

b.       If TD, after 31.8.2002, reasons

for accumulation of arrears†††††††† :

c.        How many months minimum

Demand bill is included in

the arrears as on TD

††††††††††††††† d.† What is minimum demand bill†††††† :

d.       Reasons if TD to PD period is

More than 6 months. ††††††††††††††††† :

13.†††††††††† Date of PD†††††††††††††††††††††††††††††††††††††††††††††††††††††††††††† :

14.†††††††††† Arrears as on PD††††††††††††††††††††††††††††††††† :

15.†††††††††† Legal suit / status thereof /††††††††††††††††††††††††††††††† :††††††††††††††

††††† ††††††††† legal expenses (filed by MSEB)†††††††† : †††††††††††††††††††††††††††††††††††††††††††††

16.†††††††††† Legal suit if filed by the consumer††† : i.†† Consumerís prayer

† ii. Boardís say

††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††† † iii. Present status.

17.†††††††††† Present arrears

a. Current bill for the month† †††††††††††† : Rs.

b. Past arrears†††††††††††††††††††††††††††††††††††††† : Principle + DPC + interest

c. Total†††††††††††††††††††††††††††††††††† : Principle + DPC + interest

18.†††††††††† 2% or 5% of the arrears has been paid by

the consumer vide M.R. No. ________ dated __________

††††††††††††††† (copy of M.R. to be enclosed)††††††††††

19.     A.††† a.† Whether consumer was involved in theft?

b. Amount of theft bill†††††††††††††††††††††††† :

c. Whether kept separate or included

†††† in the regular bill.††††††††††††††††††††††††††††††††††††††††††† :

†††† B.†††††† a. Whether BIFR company or not†††† :

b. Whether GOM standard package

†††† †††††††††† †††††sanctioned by H.O. (Ref.no.)††††††† :

20.†††††††††† Consumerís request dated ††††††††††††††††††††††††††††††† :

21.†††††††††† Additional information, if any :-

††† ††††††††††† †for decision making with reference

to consumerís request.†††††††††††††††††††††† :†††††††††††††††††††††††††††††††††††††††††††††† :

22.†††††††††† Proposal with justification††††††††††††††††† :

Accounts Officer

_____________ Circle

Superintending Engineer,

O&M Circle, _____________



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