'Change of name' appearing on the 'energy bill' -
is effected/required if -
a) Ownership is changed.
b) Death of a person in whose name connection
Contact local Sub-Division office (Billing unit). Fill in
prescribed X, Y or Z forms as required on which signatures
of incoming & outgoing consumers are required. Z form is required
to be accompanied with a 'death certificate'
Increase in the connected load -
is necessary because of addition of new machines/gadgets or
extension of premises with new electrical wiring.
section/sub-division office may be contacted, wherein new
'A form' giving details of extra load required is to be submitted
with copy of the latest paid energy bill.
site visit & load survey, Firm quotation for payment of SLC,
Service connection charges, Security deposit would be issued.
payment of aforesaid amount and submission of 'Test report'
of new wiring/gadgets the permission would be granted to use
the extra load, after checking and if required replacing existing
service wires, meters, etc; by MSEB local officials.
Shifting of service line to new-premises -
is required normally when there is
a) Change in the premises from existing to new
b) After applying technical feasibility at new
location would be examined and an payment of required
charges through Firm quotation
service line & meter would be shifted to new premises.
Permanently disconnecting the service line/meter
applying one month in advance the power supply can be permanently
disconnected and meter/wires from the premises shall be removed.
doing so all dues would be recovered which include minimum
bill as per tariff for the unexpired period of the agreement
( Initial period of the agreement is 2 years after which it
is applicable from year to year basis.
get correct reply to the various billing enquiries, consumers
are requested to get in touch with sub-divisional /divisional
officer in charge of 'billing unit' for the area.
Rural area - Each Sub-Division is Billing unit
Urban area - Each Division is Billing
(Thane, Pune, Bhandup, Washi, Nagpur, etc)
1) Receipt of 'First bill' after availing new connection
- The 'first bill' is normally received after a period of
3 to 4 months after availing new connection. In case any delay
or query the new consumers may contact the sub-divisional
office of the area preferably with details of meter, reading,
payment receipts to get immediate response.
'BILL' on 'average consumption' basis -
- Bills are issued as per 'meter-reading'. However on following
occasions bills are prepared & issued based on average consumption
of past period.
If the premises/meter is 'lock'
b) If the premises/meter is not accessible for
c) If the meter is charged and details of new
meter are not reflected in the bill
d) If the meter is 'faulty' (i.e., not working)
e) If the meter reader could not take the reading.
bills based on average consumption are adjusted in the next
bill, whenever actual meter reading is available.
are advised to get in touch with Local Billing Unit/Subdivision
office of MSEB alongwith details of meter, reading and last
paid bill, so that corrective actions could be taken immediately.
Non-Receipt of Bill -
are issued areawise in a cyclic manner, so that period of
bill i.e., Bimonthly/ Quarterly is not disturbed. Normally
bills are received prior to last due date of payment. In case
bills are not received, consumers are requested to contact
local office. A facility to get duplicate copy of the bill
How & where to make payment of bills -
may be paid in cash/cheque (local bank) at Board's own cash
collection centres or authorised Banks or credit societies,
against valid receipts of MSEB. Consumers are requested not
to pay/handover the money to any unauthorised person.